wont download dive data

this looked like a great app until i tried to download my dives i have a oceanic VT4 dive computer and it will not download any of my dives from the dive computer it downloads my personal information just fine but no dive info, i contacted diverlog after i tried everything in the help on the app, they sent me an email telling me to do everything i had just done from the help section, i retried everything including uninstalling and reinstalling sent an email back telling everything i did that they ask, i did not hear from them for 2days so i contacted them back and was told it must be a software bug that they will have to fix, i ask if they would contact me when it was fixed they said they would, but had no expected time frame to fix it, to pay $24.99 for an app that doesnt work right off the bat and they are not in any hurry to fix,and they are not interested in giving a refund for is not right, when and if i am ever contacted that this is fixed, if it works i will update this review and rise rating level,the idea is good if it worked

pharmdaddyd about DiverLog